Privacy Statement
Privacy Statement for Torcoon Financial Ltd t/a Glavey Auctioneers
Torcoon Financial Ltd. is committed to ensuring that your privacy is protected. This GDPR Privacy Policy explains the basis on which personal data we collect from you or about you or that is voluntarily provided to us , is managed by us.
The following statement will clarify for you our views and practices in respect of personal data.
Personal Data that we collect about you
We will request personal data from you in respect of conducting business as estate agents and all that this entails in the matters of selling or letting property. This information will be sought from vendors, landlords, purchasers, prospective purchasers, prospective tenants and tenants.
A brief outline of the information collected is as follows:
Names, telephone numbers, email addresses as basics. Other information may involve references, documents in respect of identification , mortgage particulars , bank statements and utility providers etc.
You may also provide us voluntarily with information that you think relevant. We do not collect information automatically from our website.
You are not obliged to provide us with the information . However this may prevent us from conducting the business on your behalf.
Cookies
When you use our website, we use a technology called Cookies which collects statistical data about your computer – such as length of visit, repeat users, and pages viewed. This data helps to improve your experience on our website but does not collect any personal data.
How we use personal data
Personal data collected from both customers and clients is used solely for the purposes of conducting the activities of an estate agency business in an efficient and timely manner.
We are also obliged to take into account legislation in regard to Money Laundering and the legislation regulating Estate Agents.
We do not ever share your information with third parties except in circumstances which warrant this – namely with the relevant solicitors, with landlords and tenants where appropriate and in order to comply with any legal or regulatory terms pertaining to our business.
Data Security
We are totally committed to protecting your data to the best of our ability ,making use of the best resources available to us. Some of the data is stored on physical files in our office and some is stored electronically using secure methods to ensure the integrity of the protection process.
We would draw your attention to the caveats in respect of the security of email and the possibility of links to other websites which are outside our control.
Retention of Data
We do not hold your data for longer than is necessary. We will retain your information until your business with us is complete and also to comply with our obligations under applicable law and if relevant to deal with any legal matters arising from our transactions with you.
We have a detailed schedule for disposing of personal data based on the type of transaction and the relevant law. As it is beyond the scope of this statement to outline this schedule here we can advise that if you contact us we will provide the specific information to you as regards the time scale for retaining personal data in respect of the various transactions and type of data.
Changes to the policy
We may under new legislation or regulation update our privacy policy so if you wish you can contact us if you have a query that is not explained in this statement. Any updates will be displayed on our website.
Contact us
Our contact details for the purposes of this statement;
Glavey Auctioneers, 97 Old County Road, Crumlin, Dublin 12
Tel: 35314730311
Email: info@glavey.ie